FAQ

How do I order from you?

As a wholesale business we are only able to accept trade enquiries. Please contact our sales team using the Contact Form and a member of our sales team will be in contact as soon as possible.

Is there a minimum size order/value?

This depends on the type of stock you are ordering, e.g. general stock or retail stock. When it comes to general stock for potting on and planting out there is no fixed minimum order size/value. We instead take each order on its own merit and look at the most practical delivery option based on your current requirements. For retail stock the minimum order is 1 trolley.

What is the minimum quantity per plant/variety?

The standard minimum quantity per variety is x12 plants for 9cm and OG stock. We do appreciate that there are times where you may need to order less than x12 of a variety and we are happy to fulfil this however an additional cost of £0.45 per plant does then apply to cover handling time. There is no set minimum quantity for 2L stock however delivery limitations may apply.

What is the delivery cost?

Again, this does depend on the type of stock you are ordering. Retail stock is supplied carriage free (except Scotland), however is subject to minimum order amounts. All general stock orders are subject to a delivery charge however it is not a fixed cost as the delivery method and cost is determined by the quantity and size of stock required. We are always happy to provide a delivery estimate prior to confirming an order, we would just need to know your requirements initially so that we can …

How do I know what you have available?

Our stock lists are updated and emailed out on a regular basis, copies of these can also be found on the Ordering section of the website. If you would like to see prices or would like to be added to the mailing list, please contact our sales team.

When is the best time to order?

We always have stock available to order however exact availability will be dependent on the time of year you are ordering. Our fullest range is generally available to order from August/September across our 9cm/OG range for autumn and spring supply.

When is O.G. stock available?

General OG (bare rooted stock), is available for supply from approximately mid-October until the end of March each year. The only exception to this is OG bearded Irises which can be lifted earlier and are generally supplied from August until the end of March. Please be aware that these supply windows are approximate and are subject to ground conditions.

There are plants listed in your catalogue but they are not mentioned on the Stock List?

Our catalogue is designed to be used as reference brochure for plant information as well as showcasing the range of plants that we hope to have in production during that period. Due to the large range of plants that we grow, not all will be available at the same time and some may only be available in specific sizes at certain time of the year. Our Stock List will always show the most up to date availability for the t…

Can I collect my order?

Notice of 4 -5 working days is required to arrange collection from the nursery.

Thursdays and Fridays, between 9am - 3pm, are customer collection days.

Your plants will be left on a trolley outside the Dispatch Shed (opposite the main car park).

A Packing Slip is emailed prior to collection with an Invoice emailed after collection.